We are living through one of the most difficult and demanding times in our history.

And we all have an important part to play to get us through.

In Adult Social Care in the West Midlands the pressures are immense. The people we serve need our care more than ever before.

To keep our social workers on the frontline we need people with skills and commitment to help them behind the scenes.

If you are a social work or social care student this is your chance to contribute and learn at the sharp end.

It is your time to step up.

Begin your Social Care career and make a difference right now.

Thank you.

The Roles

Below is a short description of each of the roles that could be available.

Social Care Assistants

Assist social workers in assessing, safeguarding, supporting and advocating for vulnerable adults.

Newly Qualified Social Worker

Supporting people to keep safe and live independently for longer by helping people to retain or regain their skills and confidence, and prevent the need or delays in deterioration.

Social Care Workers

Support qualified Social Workers and connect people with the community, undertaking conversations, completing conversation records, arranging support where needed and keeping in touch with people to ensure services meet their needs. Supporting Social Workers with paperwork and caseloads.

Community Support Workers

Supporting people in the delivery of personalised care and support services to vulnerable adults with a wide range of care and support needs which are delivered in a variety of community and building based settings. You’ll also identify community resources and voluntary organisations in order to connect people to their local communities and improve well-being and reduce self isolation.


Care Roles

Helping people by supporting them with everyday tasks that they now struggle to do without some help. You could also be supporting people to wash, take a bath, get dressed or helping people to take their medication.


At this time the councils in the region are at capacity and are not actively recruiting at present.  This of course is subject to any change in COVID-19 circumstances where additional support maybe required.

In the meantime, if you are looking to gain work and/or experience in care, please click here to find any current opportunities that are being advertised on WMJobs.

The council(s) will get in touch with you directly as soon as possible, should they wish to discuss your application further.

The Process

The process below outlines what is going to happen next after you have submitted your application.

Your Questions

What skills and experience are Councils looking for?

Councils value skilled young people more than ever, so make the most of your work experiences and/or learning from your studies. If you are reading this, then you already have a list of transferable skills such as empathy, initiative and flexibility to adapt and much more to share. Councils will consider how your skills and experience can be best utilised.

What will I be doing?

We know that working with a Council during this COVID-19 period provides an opportunity to gain hands-on experience and develop a broad understanding of Social Care regardless of the type of work you will be doing. The types of roles you will likely be asked to fill are: Social Care Workers, Social Care Assistants, Community Support Workers and Caring work within Care Homes.

There may also be an opportunity for you to fill Newly Qualified regulated professional roles subject to University confirmation of your degree result. If there is a role you do not want to be considered for, then please let the Council know at the outset.

How long do you need me?

The period of time you will be required for is dependent upon the extent of support the Council requires as a result of the COVID-19 outbreak. The duration of any position will be agreed between you and the Council you are employed with before you begin working.

Which Councils could I work with?

There are 14 Councils in the West Midlands region that your application could be passed onto for supporting their Adults Social Care. You can indicate your interest within your application as to which one(s) you wish to be considered by. The 14 authorities are:

  • Birmingham City Council
  • City of Wolverhampton Council
  • Coventry City Council
  • Dudley Council
  • Herefordshire County Council
  • Sandwell Metropolitan Borough Council
  • Shropshire Council
  • Solihull Metropolitan Borough Council
  • Staffordshire County Council
  • Stoke-on-Trent City Council
  • Telford & Wrekin Council
  • Walsall Council
  • Warwickshire County Council
  • Worcestershire County Council
Where can I find out more about the Council employer?

Visit their website, follow them on social media such as Twitter, LinkedIn, Facebook and Instagram so you can get a good idea of their culture and values.

Are there both full-time and part-time positions available?

This will be clarified by each individual Council as to what role(s) and hours are available.

What will be my employment status?

Each Council will make it clear whether the offer of employment is on a permanent, casual or fixed-term basis. It is likely that the offer of employment will be on a fixed term basis due to the current national COVID-19 pandemic and in consideration of your needs to complete your final year studies.

Who will pay me and how?

You will be paid directly by the Council who has employed you. This is ordinarily on a monthly basis, however please check with the Council you are employed to work at for further clarification as to how and when you will be paid.

Will this role be assessed as part of my degree?

This role is not part of your degree. However, if your University would want this role to be assessed as part of your degree, please speak to the Council you are working for to discuss this further.

Will training be provided?

Learning the essentials through training will be provided where necessary and will be dependent on the role you are appointed into and the duties you will undertake. Each Council will ensure that before you start your role you have completed any mandatory online training.

What support is in place for me to ask for help e.g. like a practice supervisor?

You will be fully supported by the individual Council you are recruited to work for. Each Council will be clear as to who your line manager is, the team you are working in and who you contact for help and support and how to contact them.

Will I be able to work from home?

Each Council has home working arrangements in place and you will be provided with the information and equipment needed should you have to carry out duties of your role from home.

I am not a final year student but I still want to help, is there a chance to volunteer?

Councils are currently advertising volunteer opportunities, which you can find out more by clicking here.

Will I have an interview?

Yes. Each Council will explain how this will be undertaken but it is likely to be via technology such as Skype, Microsoft Teams or Facetime. Find out some top tips and how to prepare for your interview by clicking here.

Pre-employment checks and references

If you are offered a position, each Council will conduct their own pre-employment checks and references in accordance with the requirements of the role. Councils can currently carry out these clearances virtually where you will be required to scan in and upload the required identification.

In the process it mentions the Student Social Care Pool. What is this?

We have asked you to step up now and register your interest. This will allow you to be taken through the process so that you are ready to step into a role when needed.

This may not be immediately, so in this case you will be held in the Student Social care pool and then contacted when needed.

Who can I contact if I need help with my application?

Should you have any technical questions about the application or require support with it, please contact the WMJobs team via the support request form below and they will be happy to help. Their helpdesk hours are 9:00am to 5:00pm – Monday to Friday excluding Bank Holidays.

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